Privacy Policy
Last updated: April 10, 2026
1. Introduction
Scriva ("we", "our", or "us") operates the website scriva.app and the Scriva AI script generation service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Scriva, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account via Clerk, we collect your email address, name, and profile information you provide. We do not store your password — authentication is handled entirely by Clerk.
2.2 Usage Data
We collect information about how you use the Service, including scripts you generate (topic, type, tone, language, output), the number of generations, timestamps, and feature interactions.
2.3 Payment Information
All payment processing is handled by Stripe. We do not store your credit card numbers or banking details. We receive and store subscription status, plan type, and Stripe customer/subscription IDs.
2.4 Log Data
Our servers automatically record standard log data including your IP address, browser type, pages visited, and access times.
3. How We Use Your Information
- ◆Provide, operate, and maintain the Service
- ◆Process transactions and manage your subscription
- ◆Generate AI scripts based on your inputs using OpenAI's API
- ◆Maintain your script history and account preferences
- ◆Send transactional emails (receipts, subscription updates)
- ◆Monitor and analyze usage patterns to improve the Service
- ◆Detect and prevent fraud or abuse
- ◆Comply with legal obligations
4. Third-Party Services
We share data with the following third-party providers only as necessary to operate the Service:
Clerk
User authentication and account management
Stripe
Payment processing and subscription management
OpenAI
AI script generation (your prompts are sent to OpenAI's API)
Supabase
Database storage for your account data and scripts
We do not sell your personal data to third parties.
5. Data Retention
We retain your account data and script history for as long as your account is active. If you delete your account, we will delete your personal data and scripts within 30 days, except where we are required to retain it for legal or compliance purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- →Access — request a copy of the data we hold about you
- →Correction — request correction of inaccurate data
- →Deletion — request deletion of your account and associated data
- →Portability — request your data in a machine-readable format
- →Objection — object to certain processing activities
To exercise any of these rights, email us at privacy@scriva.app.
7. Security
We implement industry-standard security measures including HTTPS encryption, secure authentication via Clerk, and access controls on our database. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: privacy@scriva.app